Original topic:

Problem with the Ultra wide camera

(Topic created: Wednesday)
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Sheirion
Constellation
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Galaxy S23

Hello.

The thing is that when I zoom out to be able to use the ultra wide lens, it started to shake, making an exaggerated sound and without focusing anything. Please watch the attached videos.

https://packaged-media.redd.it/r53p4wkwxnbd1/pb/m2-res_1920p.mp4?m=DASHPlaylist.mpd&v=1&e=1720681200... 

The video is the screen capture so you guys can note the steps I followed.

The sound perceived in the videos is the lens that I assume is trying to focus. To clarify, I pressed the screen to try to focus on something but it didn't work.

Has it happened to someone?

Do you have a solution?

Greetings and thanks

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3 Replies
meself
Comet
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Galaxy S23
Wow first time I seen this problem mentioned kinda reminds me when using a camcorder and using zoom that may happen
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Belaythatorder
Supernova
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Galaxy S23
Have you tried any troubleshooting like clearing the camera app's cache/data? If not open device settings (cogwheel icon)>apps>camera>clear cache/data>restart phone. That may help if it is just a software glitch. If that doesn't resolve the issue the problem may be a hardware problem like an issue with the OIS (optical image stabilization) which will require a visit to a repair shop.
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Sheirion
Constellation
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Galaxy S23

I've tried that before posting and didn't work šŸ˜•

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