Original topic:

Can't find my proof of purchase

(Topic created: 2 weeks ago)
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Members_oEY5NrZ
Constellation
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Galaxy S23

Hi, it's been very frustrating because I cannot locate my receipt or "proof of purchase", and I don't have a statement, order number, nor do I have the receipt via Samsung profile. Can someone please help me? I have the IMEI which clearly states it's clean and under warranty.

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GaryB82
Epic Samsung Care Ambassador
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Galaxy S23

If you order from Samsung directly


Open Samsung shop app

Tap on the 3 lines in the top corner

My orders



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Robin621k
Neutron Star
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Galaxy S23
Upon reaching your order, you have the capability to download the receipt. This will take you to a printer page where you can select your printer and save it as a PDF file. Alternatively, you may choose to capture a screenshot by tapping on the entire page using the tool with the down arrows.1718122763651_1718122763644_0.jpg
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Members_oEY5NrZ
Constellation
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Galaxy S23

I unfortunately purchased it a while back and have no trace 

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