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Monday in
Galaxy S23Initiated mail-in return online and got QR code with simple instructions to go to UPS Store and scan it. At UPS Store they additionally require a "Mobile Return Code" which doesn't appear to be any of the numbers related to my order. Does anyone know how to overcome this issue or where to find the code? It is not the ticket number, serial number, phone number, IMEI, code within the QR code or anything we can find. Thanks!
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Monday in
Galaxy S23You would need to contact support and get a return authorization code
https://www.samsung.com/us/support/contact/
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Monday in
Galaxy S23Support insists the "ticket number" is all that is required, so I'm off to UPS Store #2 to prove them right, or wrong.