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S23 Ultra - Top speaker problem

(Topic created: 05-23-2023 05:23 PM)
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cbrhoads
Astronaut
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Galaxy S23

My top speaker starts and stops when I'm on a call. Extremely annoying.  I've restarted my phone, but that only temporarily fixes the problem.  I've gone into Hearing Enhancements and tried turning the speaker all the way to Left, which helps on a call, but when that setting is left on, that then affects other audio experiences.  This is not good.   

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SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hello, Welcome to the Community. We understand the frustration of a speaker not working.

Here are some steps that may help resolve the behavior: https://www.samsung.com/us/support/troubleshooting/TSG01001255

If you've completed all the steps and are still experiencing inconsistent behavior with the speaker, we recommend having the phone evaluated at an authorized service location. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S23

Hello, Welcome to the Community. We understand the frustration of a speaker not working.

Here are some steps that may help resolve the behavior: https://www.samsung.com/us/support/troubleshooting/TSG01001255

If you've completed all the steps and are still experiencing inconsistent behavior with the speaker, we recommend having the phone evaluated at an authorized service location. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html