S23 Ultra constantly trying to connect to Smart TV

[DC100]

My GS23 Ultra constantly tries to connect to Samsung Smart TVs. It happens at home and when I go somewhere with Samsung TVs.

Was at a bar last week with a wall of TVs and they kept getting a popup asking if they want to allow the connection.

If I turn my bluetooth off (which was samsung's suggestion) it stops. But why should I have to turn BT on and off when i want to use it?

[RobXbalboa]

It's a setting in smart things or wifi , it will say (detect Samsung devices on the same network. Uncheck it)

[DC100]

thanks for the suggestion. I can't find this setting thought. I will keep looking.

[SamsungModerator1]

Hello DC100, Welcome to the Community. We understand how frustrating it can be to receive these multiple notifications.

Try going to SmartThings.

Select Settings in the top corner.

Scroll down and toggle off the option to Ask to add new devices.

Please let us know if this helps.

[DC100]

Thanks...I saw that option and turned it off already. If the issue does not continue to occur I will return and advise.

[DC100]

I turned it off and it's still doing it.

Any other ideas?

[RobXbalboa]

I think its in smart things Saya automatically ask to connect to smart device

[DC100]

Turned it off and it still tries to connect

[SamsungModerator1 · Accepted solution]

*** UPDATE***

Please review the following message from Samsung regarding this matter. Feel free to reach out to the app developers of Facebook to submit any additional inquiries regarding this message. 

https://www.samsung.com/us/support/troubleshooting/TSG01203254/

[Olwylee]

I have the same issue. I'm not yet ready to send in logs, however, I have narrowed the issue down to something to do with the Facebook app.

I also have an AU8000 Smart TV and after going through all the other settings the only time it happens now is when I launch Facebook.

It's still a pain as if I leave Facebook running while watching TV, it periodically throws up the message and I can't find a setting in Facebook to stop it.