Original topic:

Samsung Internet isn't being recognized by Samsung Pass

(Topic created: Monday)
119 Views
Charlie
Halo
Options
Galaxy S23
There is an issue when I log in to a site through the Samsung Internet browser. When I want to save my username and password to Samsung Pass, an error appears saying, "Samsung Internet is not recognized by Samsung Pass." Please fix this, as I use this feature frequently.

image

0 Likes
7 Replies
MrGhoul
Sun
Options
Galaxy S23
To resolve the issue of Samsung Internet not being recognized by Samsung Pass, ensure that both apps are updated to the latest versions. Additionally, you can try clearing the cache and data for Samsung Pass and checking the settings to ensure autofill is enabled for Samsung Internet
0 Likes
Charlie
Halo
Options
Galaxy S23
All apps are updated, and I have also cleared the cache for both Samsung Pass and Samsung Internet, but it still doesn't work. This is happening after the December security patch.
0 Likes
MrGhoul
Sun
Options
Galaxy S23
Ok, try wiping the cache partition to see if that helps. It's safe and won't remove your settings or app files. It clears unnecessary files, some of which may be corrupt.

Follow the steps below,

Clear the cache partition
- Turn phone off (shut down)
- Press and hold the Volume Up key, then press and hold the Side key.
- When the Android system recovery menu options show release buttons.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Side key to select.
- Press the Volume down key to highlight yes, then press the Side key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Side key to restart the device.
0 Likes
Charlie
Halo
Options
Galaxy S23
Yeah, thanks for the suggestions, but I have done that too. I'm tech-savvy, so I've done everything possible to make it work, and it still won't. I even uninstalled the latest update for Samsung Internet, but that didn't work either. I'm guessing it's a bug with Samsung's latest security patch update.
0 Likes
MrGhoul
Sun
Options
Galaxy S23
Yea, does sound like a bug. I would submit feedback to samsung regarding the issue.
0 Likes
graceava054
Constellation
Options
Galaxy S23

This issue might be due to a bug or a compatibility problem between Samsung Internet and Samsung Pass. Try the following steps to resolve it:

Update Apps: Ensure both Samsung Internet and Samsung Pass are updated to their latest versions via the Galaxy Store.
Clear Cache: Clear the cache for both apps in Settings > Apps.
Re-enable Samsung Pass: Disable and re-enable Samsung Pass under Settings > Biometrics and Security > Samsung Pass.
Contact Support: If the issue persists, report it through the Samsung Members app for further assistance.

0 Likes
BrĆ¼ZZi
Red Giant
Options
Galaxy S23

Try installing the Samsung Internet Browser Beta and see if it works. It might be really a bug with the regular Internet Browser.