JUMP TO SOLUTION Solved

Original topic:

Samsung Wallet won't transfer

(Topic created: 03-29-2023 01:54 PM)
1977 Views
TiredOfThis
Constellation
Options
Galaxy S23
I just got a Samsung S23 Ultra, my old phone was a S20 Note Ultra. For some reason it will not transfer my Samsung Wallet over to the new phone. I have membership cards in there that I do not have access to their physical form anymore. I have tried using Smart Switch, but you CANNOT chose Samsung Wallet in that for some reason. I've looked to see if there is any way to back it up with Cloud, but there doesn't seem to be any way. Any help would be great.
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S23

Hello, Welcome to the Community. Samsung Wallet is a convenient way to access all your payment and membership cards. We understand how frustrating it is when you are unable to access your cards.

Have you tried importing the Memberships? https://www.samsung.com/us/support/answer/ANS00090982/

For additional assistance getting the data added to the new phone, please reach out to the Samsung Wallet team directly by calling 1-844-726-7297.