JUMP TO SOLUTION Solved

Original topic:

Sharing photos blocked by admin on work profile

(Topic created: 11-05-2024 09:56 AM)
1502 Views
mrvlfan
Cosmic Ray
Options
Galaxy S23
 
image
 
I was trying to share a photo to someone and clicked switch to work because was just curious what pops up.
Alao was using my one drive app to upload. I clicked on work and got the same thing. Somce its a microsfot app, i don't know if its a microsoft problem or samsung.
Does anyone know what admin its talking about?
 
image

1 Solution


Accepted Solutions
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S23

@mrvlfan It looks like you added a work account to your device and the admin of that work account has some strict rules. 

One solution is to remove the work account from your device. 

View solution in context

0 Likes
16 Replies
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S23

@mrvlfan It looks like you added a work account to your device and the admin of that work account has some strict rules. 

One solution is to remove the work account from your device. 

0 Likes
mrvlfan
Cosmic Ray
Options
Galaxy S23
I think i did for a job, but i left it and renoved the work email account a lont time ago. Idk where or how to see if there are any extra accounts I'm not using.
Its weird since i don't have any i know of
0 Likes
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S23

@mrvlfan First make sure that the account is completely removed. 

Go to phone settings -> Accounts and backup -> Manage accounts and see if the account is listed. If it is, click on it and select Remove. 

Then go to phone settings -> Security and privacy -> More security settings -> Device admin apps. Disable (and/or remove) any apps which you don't think should be on that list. 

realaud
Honored Contributor
Options
Galaxy S23
Just FYI whenever you leave a job that you allow to put an administrator on your phone, you should contact the IT dept to have them properly delete it. Or, better yet, if you get a job that makes you have an admin account on it, get them to supply a work phone, or purchase a cheap phone for work. I'm not giving control of my phone to anyone.
0 Likes
mrvlfan
Cosmic Ray
Options
Galaxy S23
Whats wrird is i didn't allow ajy administrators to put anything on my phone.
Ive had a work email before that us signed into, but removed it afterwards.
So im not sure what it admin its talking about
0 Likes
kimberleigh
Comet
Options
Galaxy S23
Unless its a work device.... If it's a work device, your IT team has firewalls that prevent you from going to certain site, files, photos ... etc...
mrvlfan
Cosmic Ray
Options
Galaxy S23
Its not though. Just a personal phone
0 Likes
mrvlfan
Cosmic Ray
Options
Galaxy S23
Ok thanks. I went to manage accounts . i didn't even know a work account was there. I removed it.
Im in device admin apps. I don't see any that shouldn't be there.
There isn't an option remove any. When i click on one it just had Cancel, uninstall or activate. Im not sure what that section is for.
Does that mean these admin apps can take control of your phone?
0 Likes
mrvlfan
Cosmic Ray
Options
Galaxy S23
Its strange. I removed the work account in my ohone settings. When i go to my onedrive app to upload a photo a work option still shows up even though i don't have a work account.
Will probably find a Microsoft forum to ask