Stuck in One UI 6.0 BETA

[a_bro]

Long story short stuck in BETA. Phone has not had an update since November 2023. I called Samsung to get help getting out of BETA and getting the new One UI 6.1 and keep getting told it's a slow roll out and will be pushed through to me eventually. They are sticking to that script and not caring or hearing me that it's 11 months since ANY update to my S23 Ultra. 🙄

Please help!

[SenseiKayJayy]

You serious? What phone carrier do you have?

[a_bro]

It's unlocked but I use T-Mobile

[SenseiKayJayy]

yea that's on Samsung end, either that and a hard reset to the phone. If anything they should be able to fix the os or revert it back before the beta was installed

[yamialex]

You need to contact A because your carrier doesn't know what they're talking about it won't get pushed to you if you're still in beta

[a_bro]

That's the support I got from Samsung!

[yamialex]

You need to talk to someone at Samsung because the moderators on here are able to fix the beta it's not going to fix itself it's not going to be pushed to you if you're in a beta still

[DoNot Need]

You may have to factory reset to see if that works. Before doing so try clearing the cache. There are videos on YouTube on how to if you don't know already.

[BrüZZi · Accepted solution]

Contact The Beta Moderator:

US BETA MODERATOR 3
https://us.community.samsung.com/t5/user/viewprofilepage/user-id/39250068