Original topic:

Failed January Update

(Topic created: yesterday)
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userq3DRoBDJRw
Asteroid
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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186 Replies
nick710
Asteroid
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Galaxy S23
Yet no offical word from anyone on the samsung team...
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insanelaws
Asteroid
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Galaxy S23
Same here!
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Datdudejc
Astronaut
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Galaxy S23

Been trying for 2 days now.

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Lilyanna
Asteroid
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Galaxy S23
I saw a post that said it's an issue to do with Verizon. I'm not sure if that's true or what's going on, but so far all I've heard is that no one has been able to get it downloaded
KelleenaG
Cosmic Ray
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Galaxy S23
Ok, thank you because this has been driving me crazy
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Youngzoe
Asteroid
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Galaxy S23
You're not the only onešŸ¤¦šŸ¾1737602213847.jpg
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KelleenaG
Cosmic Ray
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Galaxy S23
Those who are having this issue. Is your phone battery draining fast because the update keeps trying to download? Because I had my phone at 92% and less than 30 minutes, it drained down to 66%
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