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Original topic:

Why can I no longer customize chats in messages?

(Topic created: 08-15-2023 02:30 PM)
J0J078
Astronaut
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Galaxy S23
Just upgraded to the s23 ultra and now I can't customize chats in messages?! What? My s22 was able to do this but not the s23. It makes no sense. And before you tell me to tap the more options and hit the change background or customize buttons, guess what? They don't exist. I have a screen shot of it. It is not there. Fix it samsung, please. 

1 Solution


Accepted Solutions
Solution
N0Y0U2114
Comet
Options
Galaxy S23
My guess is because you are now using Google messages instead of Samsung messages. Samsung changed the default messaging app to Google messages on either the s22 or s23 (can't remember which).

To fix this, switch your default messaging app by going to:

Settings > apps > choose default apps > sms app > set Samsung messages as the default.

Hope this helps 🙂Screenshot_20230815_163649_Settings.jpgScreenshot_20230815_163700_Settings.jpgScreenshot_20230815_163705_Permission controller.jpgScreenshot_20230815_163712_Permission controller.jpg

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5 Replies
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy S23

Are you using Samsung Message, or Google? If Samsung Messages is set to default in "Default apps" (in Settings search bar), which version of Samsung Messages are you using? Does reverting to a prior version (June) via APK  do anything to bring back the customize chatroom option? https://www.apkmirror.com/apk/samsung-electronics-co-ltd/samsung-messages/

Solution
N0Y0U2114
Comet
Options
Galaxy S23
My guess is because you are now using Google messages instead of Samsung messages. Samsung changed the default messaging app to Google messages on either the s22 or s23 (can't remember which).

To fix this, switch your default messaging app by going to:

Settings > apps > choose default apps > sms app > set Samsung messages as the default.

Hope this helps 🙂Screenshot_20230815_163649_Settings.jpgScreenshot_20230815_163700_Settings.jpgScreenshot_20230815_163705_Permission controller.jpgScreenshot_20230815_163712_Permission controller.jpg
J0J078
Astronaut
Options
Galaxy S23
Thank you so much. This worked perfectly.
N0Y0U2114
Comet
Options
Galaxy S23
Glad I could help. Remember to accept it as a solution so other people can find it. 😁
Rayvn1245
Astronaut
Options
Galaxy S23
Ive tried multiple ways and it keeps kicking me out everytime i press customize chat room and nothing is working to fix it
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