Hello, Welcome to the Community! We definitely understand the concern with the Galaxy S23 crackling from the speaker. We recommend trying some basic troubleshooting steps, to see if they may remedy the situation.
We have also heard taking the sim out of the tray and replacing it and putting it back in, has been resolving it for some.
If this does not help, we recommend letting a service technician have a look. Or if you just purchased the phone contact the retailer to see what the return/replacement options are.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
Have ya tried changing the sound for that particular option just to see if it's the sound ya got selected cuz dep on where the sound file came from iflve had some do this not exactly but it myaswell been this not playable or useable I guess but I'd assume the speaker has a prob if it always does it but test the playback thru earbuds tests etc try it all & find out if there's any successful sounds without this then go from there if ya already did it sorry I can't help more just ny thots passing thru I'd ya will best of luck ✌️
Whoops forgot to mention depending on the app ur listening to for example I've esp strange playback thru my speaker in Spotify free & pro versions do this but it's similar in that when I get notifications for ex the phone w/lower my device volume automaticly as I'm assuming a courtesy for a brief sec then it's supposed to resume the norm volume level but mine occasionally won't resume will stay the lowered or muted sound after that. I've figured out that going into Spotify's settings changing like several such as "normalize playback volume" (don't quote me on these but they're close enuf w/o looking lol) etc but most know using the built in EQ on apps not Samsung I assume can certainly screw up ur phones ability to properly playback anything if using it but even if u don't see any settings what's built in could possibly it's unlikely but it's possible so pay attn to what ur using at the time or even what's open cuz it can alter it speaker playback or the sounds of quality of the sound ur actually hearing hope it helps. I know it won't exact but it's all I had that was close that may lead ya there to better sound experience l8tr ✌️ good luck
Hello, Welcome to the Community! We definitely understand the concern with the Galaxy S23 crackling from the speaker. We recommend trying some basic troubleshooting steps, to see if they may remedy the situation.
We have also heard taking the sim out of the tray and replacing it and putting it back in, has been resolving it for some.
If this does not help, we recommend letting a service technician have a look. Or if you just purchased the phone contact the retailer to see what the return/replacement options are.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
