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02-21-2023 10:16 PM in
Galaxy S23Solved! Go to Solution.
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03-28-2023 02:45 PM in
Galaxy S23Hello, We understand how frustrating it can be when you are unable to use GPS. We do have some troubleshooting steps that may help, here: https://www.samsung.com/us/support/troubleshooting/TSG01001575
We've also had other Members suggest disable both "Wi-Fi Scanning" and "Bluetooth Scanning" by going to Settings> Location>Location services.
If GPS still is not working correctly, we recommend having the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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03-09-2023 06:44 AM in
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03-09-2023 07:42 AM in
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03-09-2023 07:49 AM in
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03-08-2023 06:55 PM in
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03-08-2023 11:57 PM in
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03-09-2023 06:41 AM in
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03-28-2023 01:27 PM in
Galaxy S23Yesss, terrible, got late to a meeting today because I had no gps signal in my S23+, it's UNBELIEVABLE!
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03-28-2023 02:45 PM in
Galaxy S23Hello, We understand how frustrating it can be when you are unable to use GPS. We do have some troubleshooting steps that may help, here: https://www.samsung.com/us/support/troubleshooting/TSG01001575
We've also had other Members suggest disable both "Wi-Fi Scanning" and "Bluetooth Scanning" by going to Settings> Location>Location services.
If GPS still is not working correctly, we recommend having the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html