Original topic:

Camera not registering location of pictures

(Topic created: 3 weeks ago)
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beanu
Asteroid
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Galaxy S24

I am having trouble with my camera not registering the location of the footage I've taken. Location is on and on precise. I tried resetting camera settings and tried turning the location off and back on. I also tried putting it on ask evrey time. No luck.

13 Replies
bigready
Constellation
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Galaxy S24
So what should I do
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realaud
Honored Contributor
Options
Galaxy S24
You can add/edit the location by editing the video's info. Tapping the "+" next to location icon will bring up a map to pin. You can also just tag the location in the video info.
beanu
Asteroid
Options
Galaxy S24
That's what I have been doing but I hate it. I'm used to it doing it automatically on my s22.
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realaud
Honored Contributor
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Galaxy S24

Sone locations don't lend themselves to location. I have some videos taken in the middle of the ocean and had to add the location. Others have the correct spot. I think it might depend on the satellite position at the time you take the shot.

beanu
Asteroid
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Galaxy S24
I've taken pictures in the same places I did with my other phone, unless its the phone itself idk.
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realaud
Honored Contributor
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Galaxy S24

Again, it might just be that the GPS is not reaching the satellite signal at the time you took the video.  It could also be that even though you have precise location on, that Google maps needs recalibration.  You do this by centering the locator dot where you are, pull up the slider down at the bottom, where it says "your location" and tap "calibrate" and follow the instructions.

SmartSelect_20250409_181444_Maps.jpg

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beanu
Asteroid
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Galaxy S24
Again, I am taking the photos/vids in the same location as I have in my other phone where it worked perfectly fine. I use the stock gallery app, I don't use Google Photos. I have had this phone for 5 months, it's never worked and now I am really tired of it. 5 months meaning I don't think its the time I take it. I use the location for so many things. Anyways thanks for your help.
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beanu
Asteroid
Options
Galaxy S24
Update: I kept messing around with it and now it works. Specially the settings on the permissions for the camera app.
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realaud
Honored Contributor
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Galaxy S24

I understood what you are saying. The location accuracy is informed by Google maps and must be calibrated. It is also very possible that you are standing a fraction of an inch out if the satellite location field (even if you think you are in the exact same spot as a previous video/photo, or the field is obscured at the moment you took the shot. Are you getting location on *any* photos/vidoes or just some? If it's all, then it's probably a phone/camera issue. If it's some it's a calibration or satellite issue.

Run a diagnostic on the phone to see if there's an issue with the location sensor. If you phone is under warranty, request service. Put in an error report to see if there's another issue causing this.

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