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Original topic:

Can't open pdf file

(Topic created: 04-10-2024 08:56 AM)
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userubRrDOnCL2
Constellation
Options
Galaxy S24
I received an email with a pdf attachment, upon trying to opening it,I clicked the wrong option that said always use option, Now I can't open anything it says "Can't read QR code" Can anyone help? 
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Solution
notforhire
Honored Contributor
Options
Galaxy S24

settings > apps > 3 dots at top right of screen > reset app preferences

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3 Replies
realaud
Black Hole
Options
Galaxy S24

You can try going to settings/apps. Go to whichever app (I assume Adobe Acrobat), select it and then in the section that says set as default, click that and either toggle the slider off or click the clear defaults button.  I would probably choose the clear defaults option, so the next time you get a PDF the chooser screen will come up and you can select just once.

Solution
notforhire
Honored Contributor
Options
Galaxy S24

settings > apps > 3 dots at top right of screen > reset app preferences

userubRrDOnCL2
Constellation
Options
Galaxy S24
Thank you!!! Much appreciated 💪🏿