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‎08-27-2024 09:30 AM (Last edited ‎08-28-2024 12:25 PM by SamsungJoJo ) in
Galaxy S24I have a new samsung 4g phone. I go over my data limit by soooo much and get so many penalties on my bills. I wanted to just upgrade to more monthly data instead of repeatedly accumulating the charges all month? Is that not how that works? I can't find a way to "get more data" or pay to increase my limit. I keep seing unlimited plans that refer to being grandfathered in, so I assume there aren't unlimited options anymore? Is the data apart of the phone I bought and can't be changed? I'm just very limited in my understanding of this whole thing and the app and website isn't helpful and the chats I attempt get nowhere.
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‎08-27-2024 09:39 AM in
Galaxy S24If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.
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‎08-27-2024 09:39 AM in
Galaxy S24If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.
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‎08-27-2024 10:12 AM in
Galaxy S24- Mark as New
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‎08-27-2024 10:32 AM in
Galaxy S24- Mark as New
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‎08-27-2024 01:14 PM (Last edited ‎08-27-2024 01:18 PM ) in
Galaxy S24Mobile data plans are the province of your carrier. That's who you would contact to change your plan or increase your data. Who's your carrier? Maybe it's time to switch if they don't have a reasonably priced unlimited data plan for you. I don't know what you are all doing with your data every month, the most I've ever used is 5GB in a month and that was when the wi-fi went out at my gym and I had to watch my videos on my data plan. I don't think I've used 50GB of data in total over the 15 or so years I've had a data plan.
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‎08-27-2024 01:24 PM in
Galaxy S24You can also set a data limit on your phone to just stop mobile data when you use your allotment. Go to settings/connections/data usage/billing cycle and data warning. Tap the text and then tap start billing cycle on and then select your billing date. After you do that slide on set data warning and tap data warning and put in a number a couple of gigs below your limit and you will get a warning that you are getting close to the limit. Then slide on set data limit and then set the actual amount of data you have on your plan. When you reach that limit, your phone will turn mobile data off and you won't be able to turn it back on until your next billing cycle starts.
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‎08-27-2024 01:59 PM (Last edited ‎08-27-2024 11:38 PM ) in
Galaxy S24How much the OP wants to spend ???
Slow month...
EDIT: Got busy at my work... posted the wrong pic. Fixed now. Thanks for pointing that out.
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‎08-27-2024 02:15 PM in
Galaxy S24That's your wi-fi data, not your mobile data.
This is mine:
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‎08-27-2024 05:36 PM in
Galaxy S24