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Original topic:

Custom ringtone for contact overridden by default

(Topic created: 04-06-2024 02:27 PM)
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MLWommack
Asteroid
Options
Galaxy S24

I'm trying to assign a custom ringtone for a contact on my new S24+. I know the ringtone works because I've tested it as default. However, when I assign it to an individual, my default ringtone overrides it. Same for ANY ringtone I assign to an individual contact. I've cleared cache, reset app defaults, and still no luck. Any suggestions?

1 Solution


Accepted Solutions
Solution
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy S24
Have you been able to set them on the 524 in the past, and this issue is just a recent occurrence? Or have they never worked? You may want to try deleting a contact entirely and manually reentering it, then select the option to set the custom ringtone again.

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4 Replies
GaryB82
Epic Samsung Care Ambassador
Options
Galaxy S24
Make sure you have this toggled on
Settings
Notification
Advanced settings
Manage notifications categories for each app


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MLWommack
Asteroid
Options
Galaxy S24

Thanks for your reply. Yes, this is toggled on.

Solution
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy S24
Have you been able to set them on the 524 in the past, and this issue is just a recent occurrence? Or have they never worked? You may want to try deleting a contact entirely and manually reentering it, then select the option to set the custom ringtone again.
MLWommack
Asteroid
Options
Galaxy S24

Thank you so much! That worked!