Gallery kept crashing over the last few days, before and after software update. Cleared cache & data, reset the whole phone( not factory), been on the phone with tech support, virtually in my phone(diagnosing the cause), still no fix. Most who have been having this issue, have found out how to get the app back working, as I have(ran on a limb here). Heic files were, indeed the true culprit. Which is weird, due to others stating it was from saving photos from Iphone, however, in my case, heic files were from my samsung. Anyways, to make a long story short, delete the dang heic files !! Go to My files > search "heic" > delete those files/images > and delete trash. After that, go back to gallery and open it.. BOOM !! Crazy how such a thing crashed the app š
