MalcomMasvikwa
Asteroid
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago in
Galaxy S24S24 Ultra US user here
2 Replies
JosephBrosef
Asteroid
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago in
Galaxy S24
Same here. Ive been getting this bug after the may update. Still waiting for the next update.
SamsungModerato r1
Community Manager
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
2 weeks ago in
Galaxy S24Hey There. I would recommend wiping the catch partition to clear any temporary files after a big update. That may clear this up.
To wipe the cache partiton, follow these steps:
- Begin with the device turned off.
- Power the device on while holding the Volume Down and Power buttons. Note: Depending on your device, you may need to press Volume Up and Power.
- Once the logo appears on the screen, release ONLY the Power button.
- If you see FTM (Field Test Mode) or FTD (Field Test Display) on the screen instead of the Android System Recovery Menu, repeat Step 1 and alternate the Volume key combination for Step 2.
- Use the Volume Up/Down Keys to navigate the Android System Recovery Menu.
- Navigate to "Wipe Cache Partition."
- Press the Power button to execute the action. Depending on the flavor of the operating system, you may have to choose "YES" and then press the Power button to execute the action.
- After the action is executed and the recovery menu is reset, navigate to "Reboot System Now."
- Press the Power button to reboot the phone normally and exit the Android System Recovery Menu.
The device may take 30 seconds or longer to reboot after going through the Wipe Cache Partition process. It can start the Optimizing App process, especially after system updates.
Let me know if this clears it up!