Original topic:

My Files app shows an update, but receives an error message?

(Topic created: yesterday)
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BlueDodger
Asteroid
Options
Galaxy S24
I'm having issues with the My Files application. The My Files app is showing I have an update, but when I click on it to update it, I get an error message that it can't connect to the Galaxy Store server, even though I am currently signed into the Galaxy Store and my Samsung Account. Can someone please advise me on what I should do? This has been going on for the last 2 months, even with current software and security updates have been done.

3 Replies
johnn6
Constellation
Options
Galaxy S24
You mite want to run you to virs scan you could have a malware check it out
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BlueDodger
Asteroid
Options
Galaxy S24
Tried it several times, but it didn't work. Thank you for the idea, though.
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caleb15
Asteroid
Options
Galaxy S24
Try foroce stopping the app
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