Original topic:

Never got my trade-in device back

(Topic created: 2 weeks ago)
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userTVOVC90xkH
Constellation
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Galaxy S24

Samsung is now start stole people's phone what a bad time there are going through 

My tradein device never ship back to my and now they are saying they Recycle my device with out my permission 😤 
5 Replies
SMASNUG100
Halo
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Galaxy S24
You're not supposed to get it back
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Robin621k
Honored Contributor
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Galaxy S24
Trading in a device involves exchanging an older device for a newer one.

Did you send the S24U back ?
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Tattoo58
Asteroid
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Galaxy S24
They keep your trade in, did you get the phone that you traded in for?
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TonyT2000
Cosmic Ray
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Galaxy S24
Trade-in is when you give your device in return for a credit or like a discount towards whatever item you are trying to buy. They get to keep that device while they sell you a new device for a lower price because you gave them your device. Let's talk about this legally now. You legally agreed to the trade-in process while you may have not known what trade-in was , you agreed to it.
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TonyT2000
Cosmic Ray
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Galaxy S24
If you want your phone back from Samsung then you'll have to return whatever phone you bought and they'll give you your phone back.
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