Original topic:

Official Galaxy S24, S24+ & S24 Ultra, Shipping, and Feedback Thread

(Topic created: 02-06-2024 04:38 PM)
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KnightRiderRalph
Samsung Care Ambassador
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Galaxy S24

Hello. Everyone that has Pre Ordered a Galaxy S24, S24+ or S24 Ultra, you can post any order or tracking updates here.

This thread is for Galaxy S24, S24+ and S24 Ultra pre-orders!

Usually, we try to include the following information:

- Date ordered:

- Where did you order from (samsung.com, carrier, retailer, etc.):

- Unlocked or Carrier variant:

- Model, storage capacity, Color:

- Did you trade-In:

- Estimated delivery date:

Then, once it ships, please come back and post an update with the same information above, but the actual stated shipping and delivery dates, and maybe even let us know once it's received. 

Samsung-Galaxy-S24-S24-Ultra-Promobilder-zeigen-Kamera-Features-7-Jahre-Android-Updates-wie-beim-Pixel-8-erwartet86.jpg

 

Here is my stuff:

- Date ordered: Jan 17th

- Where did you order from (samsung.com, carrier, retailer, etc.): Samsung.com

- Unlocked or Carrier variant: Unlocked

- Model, storage capacity:512GB Titanium Black

- You can share your trade-in info, if you want: Trading Galaxy S23 ultra

- Estimated delivery date: Jan 31

The link to pre order: Pre Order Galaxy S24 Series 

476 Replies
Anthony152
Constellation
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Galaxy S24

- Date ordered: Jan 17th

- Where did you order from (samsung.com, carrier, retailer, etc.): Samsung.com

- Unlocked or Carrier variant: Unlocked

- Model, storage capacity:1TB Titanium Blue

- You can share your trade-in info, if you want: Trading Z fold 4 512gb

- Estimated delivery date: FEB 27th

WHAT AN ABSOLUTE CROCK OF BALLS, ORDERED WITH ETA 30th of JAN, WHEN THE DATE ROLLED AROUND, CHANGED TO 7th FEB. 3 DAYS LATER CHANGED TO 14th FEB, NOW 27th FEB. UNBELIEVABLE. SUPPORT IS USELESS. 

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userkw7Sz3qJsR
Asteroid
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Galaxy S24

- Date ordered:  Jan 18th

- Where did you order from (samsung.com, carrier, retailer, etc.):  Samsung.com

- Unlocked or Carrier variant:  Unlocked

- Model, storage capacity:  S24U, 1TB Titanium Black

- You can share your trade-in info, if you want: no trade-in


Update from my original post: 

It was set to arrive on Jan 31st from the pre-order date. Then it changed to February 14th.  Then on 2/2 it changed to arrive on 2/21 which made me pretty bummed out. 

I checked again last night and saw that the status had changed from "pre-order" to "In-progress". Checked this morning around 10:00am and found that it finally had shipped! It is now set to deliver on 2/7! I think a lot of your orders will come much sooner than the ETA on the Samsung shop status page. 

Cocorina
Constellation
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Galaxy S24

Date ordered:

 

- Where did you order from (samsung.com, carrier, retailer, etc.):

 

Victim Info Here:

- Unlocked or Carrier variant: Carrier Variant (Spectrum) Pre-Order special

-Model, storage capacity, Color: Samsung Galaxy 24 Ultra 512G (offered by Spectrum if ordered by 1/30/24) 

- Did you trade-In: Yes Moto G Stylus 5G 2022 ($720 credit) 

- Estimated delivery date: No delivery date. Estimated 2/2/24

Addtl info: Called Spectrum 3x. No delivery date shown. Passed Fraud Review (No email sent) but also not on backorder. "Should ship soon" 

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Cocorina
Constellation
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Galaxy S24

Still waiting. No further details from Spectrum. None at all. Other than it's been escalated to leadership because it should've been shipped already. No response from leadership. Thinking this was a mistake now. Looking to get corporate involved. 

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Cocorina
Constellation
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Galaxy S24

2/14/24 UPDATE

Just received phone

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DesignDiva
Constellation
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Galaxy S24

same phone as most of you..ordered 1.19.24. No update ..just says ordered.

Pizzauser
Cosmic Ray
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Galaxy S24
Ordered on the 25th
S24U Yellow 1tb from Samsung.com
Original date was March 6th now it's February 21 st
And still hasn't shipped yet
Members_BQp70QZ
Constellation
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Galaxy S24

Screenshot_20240206_185231_Gallery.jpgScreenshot_20240206_173413_Edge.jpg

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Members_BQp70QZ
Constellation
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Galaxy S24

Why is it possible for a new purchase of a S24 Ultra and receive by 02/09/2024 ahead of all of us who order ours in January? Not fair Samsung not at all.   

SparkySparks
Cosmic Ray
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Galaxy S24

Straight from Samsung Customer support "If you were to place a new order from our website, The estimated date of delivery maybe adjusted due to the high volume of deliveries."

 

I pointed out that their site doesn't say "estimated delivery" it says "Get it by" and those are two very different things.

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