Official Galaxy S24, S24+ & S24 Ultra, Shipping, and Feedback Thread

[KnightRiderRalph]

Hello. Everyone that has Pre Ordered a Galaxy S24, S24+ or S24 Ultra, you can post any order or tracking updates here.

This thread is for Galaxy S24, S24+ and S24 Ultra pre-orders!

Usually, we try to include the following information:

- Date ordered:

- Where did you order from (samsung.com, carrier, retailer, etc.):

- Unlocked or Carrier variant:

- Model, storage capacity, Color:

- Did you trade-In:

- Estimated delivery date:

Then, once it ships, please come back and post an update with the same information above, but the actual stated shipping and delivery dates, and maybe even let us know once it's received. 

Here is my stuff:

- Date ordered: Jan 17th

- Where did you order from (samsung.com, carrier, retailer, etc.): Samsung.com

- Unlocked or Carrier variant: Unlocked

- Model, storage capacity:512GB Titanium Black

- You can share your trade-in info, if you want: Trading Galaxy S23 ultra

- Estimated delivery date: Jan 31

The link to pre order: Pre Order Galaxy S24 Series 

[SparkySparks]

Straight from Samsung Customer support "If you were to place a new order from our website, The estimated date of delivery maybe adjusted due to the high volume of deliveries."

I pointed out that their site doesn't say "estimated delivery" it says "Get it by" and those are two very different things.

[EM7771]

Ordered 1/20, s24 ultra 1TB. Came in 2/5 no data cable.
No video call effects?
No camera assistant installed?
Oh well let's see if this will be fixed any time soon.

[dwboston]

Ordered 1/23, S24 Ultra 512GB in TItanium Black - unlocked model ordered direct from Samsung USA
Delivery date was initially quoted as 3/6, was later updated to 2/21
I received it today, 2/6

Trading in a Pixel 7 Pro once I evaluate the S24U to make sure it meets my needs.  So far the only negative is the cellular reception on 5G - the phone wants to hold on to a weak 5G signal instead of a stronger 4G LTE one, and there's no way in the settings to override that.

[ElevatedOdyssey]

- Date ordered: 01/18/24

- Where did you order from (samsung.com):

- Unlocked

- Galaxy S24U,512gb, Titanium Orange

- Did you trade-In:
GS23Ultra

- Estimated delivery date:1/26/24.

Received device:1/26/24
**DAMAGED**
Screen was scratched when i peeled back the screen sticker!



Then, once it ships, please come back and post an update with the same information above, but the actual stated shipping and delivery dates, and maybe even let us know once it's received. 

[Gtz320]

- Date ordered: 1-27-24

- Where did you order from (samsung.com, carrier, retailer, etc.): samsung.com 

- Unlocked or Carrier variant:

Unlocked

- Model, storage capacity, Color:

S24 Ultra, 512gb, Titanium Violet

- Did you trade-In:

Yes. S22 Utra

- Estimated delivery date:

1-31-24 but delayed until 2-2-24

UPS delivered 1 package that had a case and screen protector inside. There was also the trade in shipping label for me to send back my S22 Ultra. 

The problem is that the S24 Ultra and a power block that were supposedly shipped under the same tracking # weren't in the box. 

Samsung and UPS both see the new phone as delivered,although it hasn't been. 

Any suggestions on how to get this resolved?

[TheDarco]

- Date ordered: 30 Jan 2024

- Where did you order from (samsung.com, carrier, retailer, etc.): Samsung website 

- Unlocked or Carrier variant: tmobile

- Model, storage capacity, Color: 512 gb violet

- Did you trade-In: s22u

- Estimated delivery date: original 08 March, just got pushed up to 28 feb

[SittingRabbit]

Date ordered: January 28th

- Where did you order from (samsung.com, carrier, retailer, etc.):
Samsung app
- Unlocked or Carrier variant:
Unlocked
- Model, storage capacity, Color:
S24 Ultra, 1Tb, Orange
- Did you trade-In:
Yes
- Estimated delivery date:
February 21st. Marked "In Process"

[Members_fjEYJdf]

Original order date - Jan 22nd

- Where did you order from (samsung.com, carrier, retailer, etc.): Samsung website 

- Unlocked or Carrier variant: Unlocked

- Model, storage capacity, Color: 1TB, Titanium Blue, s24 Ultra

- Did you trade-In: s21 Ultra

- Estimated delivery date: February 9th

Additional info:

Only after emailing the CEOs office, did I finally get an order update. I made multiple attempts at calling the e-commerce team and chat support. It's ridiculous I had to jump so many hurdles to finally get my device shipped. This is the last time I'll be ordering from Samsung.

[SparkySparks]

Any update, is it out for delivery for you?

[richdoren]

I ordered on Jan 17. I ordered the 1T model and my info said I ordered 512G. I had to cancel and reorder and my expected date was moved all the way to Feb 21. Not happy about this. Waiting for a shipping notification