Official Galaxy S24, S24+ & S24 Ultra, Shipping, and Feedback Thread

[KnightRiderRalph]

Hello. Everyone that has Pre Ordered a Galaxy S24, S24+ or S24 Ultra, you can post any order or tracking updates here.

This thread is for Galaxy S24, S24+ and S24 Ultra pre-orders!

Usually, we try to include the following information:

- Date ordered:

- Where did you order from (samsung.com, carrier, retailer, etc.):

- Unlocked or Carrier variant:

- Model, storage capacity, Color:

- Did you trade-In:

- Estimated delivery date:

Then, once it ships, please come back and post an update with the same information above, but the actual stated shipping and delivery dates, and maybe even let us know once it's received. 

Here is my stuff:

- Date ordered: Jan 17th

- Where did you order from (samsung.com, carrier, retailer, etc.): Samsung.com

- Unlocked or Carrier variant: Unlocked

- Model, storage capacity:512GB Titanium Black

- You can share your trade-in info, if you want: Trading Galaxy S23 ultra

- Estimated delivery date: Jan 31

The link to pre order: Pre Order Galaxy S24 Series 

[userQoTHmSgBvo]

That's how mine was, and then a couple hours later, I received a text that it shipped. I'd give it up to 24 hours

[Chelsey3]

You're right! I checked today and it shows deliver by Feb 5th

[userQoTHmSgBvo]

Congratsss!!!!

[Alvarado007]

I received mine on January 31! Loving it💥:hundred_points:

[BundokSaint]

- Date ordered:  Jan 22

- Where did you order from (samsung.com, carrier, retailer, etc.):  AT&T (my carrier for the longest time)

- Unlocked or Carrier variant:  Carrier

- Model, storage capacity, Color:  S24 Ultra 512GB Titanium Violet

- Did you trade-In:  Yes, plan to trade in my trusty S10e

- Estimated delivery date: Monday, February 5 

When I first pre-ordered, it said the shipping date would be Jan. 30.

When that date came, I got an email that night saying that the ship date had to be changed, and the new one would be 1/31 to 2/1. 

Wed, 1/31 still no change in the status of my order, but then Thu, 2/1, I got an email saying that my phone shipped! 😊 That was weird though, because when I went to the UPS tracking # AT&T provided it only said a label was created, but no movement on the shipment. 🤔

Fri, 2/2, I got an email from UPS, not AT&T, saying that the new delivery time would be Mon, 2/5.

Then today, Sat, 2/3, UPS teased me by changing my shipping status to "Out for Delivery"! 😮 It even showed in their shipping history that it had gotten to my city early this morning. So, I had no reason to doubt. I got my Spigen Case and Whitestone Dome glass screen protector all ready to slap on that bad boy. 

But, alas a few hours ago out of the blue UPS changed the status to "On the Way" and said the pkg was in processing at the UPS facility. 😕 So, now I guess I'm back to waiting till Monday. We shall see.

[user2uHEEDKW4d]

Jan 25th
S24 ultra
Samsung.com
Unlocked
1 tb
Titanium green
Trading s22 ultra
Est 2/21

[amc27080]

JAN 21st
S24 Ultra
Samsung.com
Unlocked
1 TB
Titanium Black
Trading iphone 13 pro
EST 2/21 (still stuck on preorder)

[AnnaO13]

I pre-ordered S24 Ultra for me and my husband, the order value is >2.4k$. Delivery date was 1/31, but it is not even processed yet. Samsung has the most unhelpful Customer service just offering me to wait no idea how many more days. I feel making a mistake choosing this brand. I also work in Supply Chain, and I would be fired for so bad delivery service. If Samsung has same delivery issue every year without any improvement, I think same happens with the product itself.

[Faith7777]

Would you mind telling us what phones are in what color ordered? Have you called customer service yet to ask them to look into it. It looks like they have some of the phones on backorder now.

[Tuanming]

The same thing happens to me as well. Pre-order on Jan 19th and the status hasn't moved or changed. It's still stuck on processing...