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Galaxy S24My samsung s20 fe got the black screen failure so i am unable to access it. I've replaced it with a samsung s24+ which is great but I have 3 smart tags I have done the reset but when trying to add to the s24 I am getting a message it is register to another user has already added this tag and the other person needs to remove it from their smart things which i can not access. I really need help with this
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Galaxy S24@TracyP1965 There shouldn't have been any need to reset the SmartTags if you are using the same Samsung account on the S24+. Did you change Samsung accounts?
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Galaxy S24![](/skins/images/455D6337F76C25619EB72931B54B11FB/responsive_peak/images/icon_anonymous_message.png)
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