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S24: Samsung pass Issues

(Topic created: 01-28-2024 01:47 PM)
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userO2JreGtr80
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Galaxy S24

I can get the samsung pass to work. I have tried everything I can think and nothing. Never had this problem when switching phone. Hope someone has better way to fix this issue. Please advise. Thank you 

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userO2JreGtr80
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Galaxy S24
I can't, is what I meant. If everyone can help me with this
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Pirulí
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Galaxy S24
I'm having the same issue. It says that it can't verify my fingerprint. I'm having the same issue with my Galaxy Tab9 Ultra as well. I submitted a report for the tablet a few days ago and still haven't gotten a solution.
loudd2v
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Galaxy S24
It worked when I first set the phone up and I forgot what I did and it stopped working it also did the same thing when I got my s23 ultra but I forgot how it started working again
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userO2JreGtr80
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Galaxy S24
That's exactly what is telling me that it can't verify my fingerprint. Previous phones, you take it off and download it again, problem solved. Now nothing 😤
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loudd2v
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Galaxy S24
I feel like it's gonna take weeks before samsung does anything about it 1706478361697.jpg
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Solution
Pirulí
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Galaxy S24
I was able to get mine working. Hopefully, it doesn't stop functioning again. What I did was turn off the wifi and open my Samsung Pass app with my phone data. It finally verified my fingerprint. Hopefully, this helps you, too!
DiscoInfrno
Constellation
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Galaxy S24

Confirming this also worked for me as well.  I turned off WiFi, rebooted the phone, and then tried registering my print one more time and it finally took it.  Thank you!!!

MistaBoyd
Constellation
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Galaxy S24
Thanks. My frustration has subsided.
userO2JreGtr80
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Galaxy S24
That definitely worked. Thank you 😊