Original topic:

S24 Ultra: Super Telephoto Raw photos are quite bad: comparison with S21 Ultra

(Topic created: a month ago)
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Cerberus64
Cosmic Ray
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Galaxy S24

Can you guess which one of those cropped photos of the same subject taken under identical conditions was made with the S24 Ultra or the S21 Ultra? 

The really terrible one cost about 400 euros more to take on the S24 Ultra. 

I have been patient. When I first noticed this terrible quality I was told that it would be fixed in a software update. Before that I was told by support that nothing was wrong. There have been several software updates with camera fixes but none of them have changed the result in Super Telephoto mode. 

It has now been over half a year since launch. 

It's time for Samsung to admit that they will never fix this and that a decision was made to reduce the quality of these kinds of photos while charging far more for it. 

Instead, everyone who bought one of these phones is now stuck with it, some trading in their s21-23's which do a far better job. 

Samsung, If you would like to reach out to me with a solution, that would be great, thanks. 

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ā€ƒ

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13 Replies
Cerberus64
Cosmic Ray
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Galaxy S24

As I mentioned before, this is Supertelephoto raw on the S24 vs S21. So 5x and 10x respectively. Grain doesn't concern me. Grain is normal in cases where you want to resolve small details in super telephoto images. What concerns me is the massive reduction in quality of what the sensor/software delivers to a raw .dng file. It may not be the average users use case, but it is mine and other landscape photographers. The S21 did a great job at this case, the S24 is really poor by comparison and yet it cost more and there was no warning of a downgrade in quality. 

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userFAUkJyA8R8
Constellation
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Galaxy S24
How to take good pictures with Samsung S24 ultra
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Tdinh27
Cosmic Ray
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Galaxy S24
Have you attempted to clear your cache by restarting your phone while simultaneously holding down the volume up and power buttons?
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MWBCA24
Constellation
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Galaxy S24
Wishing I'd looked further into it before buying the s24 ultra instead of the false **bleep** they put on tech websites. I'm a professional photographer and I'm pretty sure this is the worst phone camera I've had since the Droid 2. My 15 Promax was better but still not what I'd expect for the price point. Seems the more they put into these cameras the worse they get. Colors are distorted and grainy animal fur looks like a painting it's so pixilated and any moving object is near impossible to catch without blur. Portrait depth is always off. (My ears or hat will be blurry things like that)
As soon as practical I will be getting rid of this and getting a sony xperia. Photos actually look professional and clean.
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