Samsung built in video editor losing quality/frames when trimming

[userraCJFwXo6M]

I've noticed when I trim videos, the frame rate will drop when all of the other factors are kept the same.

This is so annoying. I trim my videos all the time to save space/keep the highlights. I never had this problem with any of the last Samsung phone. Thinking of returning the phone now. It really is a huge set back. 

[Zli Grl]

I’m not going to perform a factory reset when the issue clearly lies with your video software, which you haven't acknowledged or tried to reproduce. You're offering generic responses despite others facing the same issue. The problem is only solved using third-party apps. It may be linked to the Exynos processor, missing kernel instructions, Android 14, or AI interference, but it's a bug on your end. You should test the difference between Exynos and Snapdragon processors. I'm using a Galaxy A53, but Galaxy S24 users and others are also affected. Please fix this.

[Members_v6QY99t]

Is this seriously still not fixed? I also noticed in addition to the framerate/ quality drop, the color changes ever so slightly to a slightly more orange/yellow, although that might be related to the quality thing. Super frustrating, like others I've had to just edit in a 3rd party app which is annoying when all I need to do is trim a few seconds.

[Zli Grl]

The last thing they said was for me to bring my phone to a Samsung service center. They didn’t even try to replicate the problem through the 'Contact Us' option. Just a bunch of copy-and-paste generic replies. It’s disappointing because I really wanted to stick with this brand, but I can’t when they won’t acknowledge or fix their video editing software.

Oddly enough, if you edit and save any video recorded on the camera with a third-party app, then edit it with the built-in editor, it's fine to trim, etc. You just can’t edit or trim fresh videos.

[Members_7aqg7LW]

Same problem with S21. I don't understand what takes so long to fix it. 

[HTsamsung]

Same issue on my Samsung S23 Ultra. Such a waste. Your entire video is basically useless as you would want to edit it to post on social media or public forums.  What is Samsung doing about this? Such pathetic issues make you want to switch to iPhone.

[Zli Grl]

Has anyone tried a factory reset yet?