Hello all. I recently upgraded to an S24 Ultra from an S23 Ultra (which my wife is now using), and after the data transfer, I discovered that all the contents of my secure folder were gone.
I didn't realize beforehand that the folder wasn't automatically backed up to the Samsung cloud, and I'm hesitant to put any important data into the folder on my new phone, because I can't find any clear steps regarding how to back up the secure folder.
Do I need to back it up to an external ssd or is there a way to back it up to a different cloud service?
Any help or advice would be greatly appreciated. Thanks in advance.
Doesn't help. I want to know how I can back it up; if I can't, it seems like a pretty useless feature to me. Nowhere in the info does it tell me how to back it up, it just says that we can't back it up any more.
Sorry to hear that. I'm sure you were as startled as I was when I found out all my important documents were just...GONE! What I wonder now is, just where is that data floating around at?
I was so **bleep** off. Still am. I had to reset and lost all pictures of my fiancee who passed away a couple of months ago. this was the straw that broke the perverbial back. I trusted samsung and had every single picture of her and us together in that useless vault. Now I will NEVER be able to look at her again. And they act like it's no big deal. Things that could never be replaced.
I wonder the same. Seems like in some instances there is no reason for a sd card. Almost pointless for these type of applications. Thats why I have learned to just keep the phones. For the simple in most cases just use Dax on the PC. Out then again doesn't always work when phone is not unlocked and has a broken screen
