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Original topic:

Unable to install Whatsapp on my Galaxy S24 Ultra

(Topic created: 02-15-2024 02:50 PM)
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Drsmith16
Asteroid
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Galaxy S24

Hey, I'm using a Samsung Galaxy S24 Ultra G928U1.

 

trying to install WhatsApp, but it won't allow me to.

from Play Store it says "can't install WhatsApp messenger"

apk file "app not installed as package conflicts with an existing package"

 

and i have no WhatsApp installed.  shut down and restarted my phone, same thing.

D.S
Samsung Galaxy S24 Ultra SM-G928U1
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1 Solution


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Solution
Drsmith16
Asteroid
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Galaxy S24

**UPDATE**:  So apparently the Play Store for me supports an old architecture of WhatsApp business.

what worked for me was arm64-v8a, had to download the apk file from Google.

 

there's also (armeabi-v7a, x86, x86_64)

 

"so I wiped the cache partition and that helped, so I can install Regular WhatsApp now"

D.S
Samsung Galaxy S24 Ultra SM-G928U1

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11 Replies
usermzeJaY3BsM
Black Hole
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Galaxy S24

Perhaps the app is installed, but hidden?  Check your Settings | Apps or try doing this from the Secure Folder?

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Drsmith16
Asteroid
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Galaxy S24

yup tried that same result. searched everywhere no WhatsApp was installed.

 

Screenshot_20240215_191853_Package installer.jpgScreenshot_20240215_191900_Package installer.jpgScreenshot_20240215_191848_Package installer.jpgScreenshot_20240215_191839_Google Play Store.jpgScreenshot_20240215_191825_Google Play Store.jpgScreenshot_20240215_191657_Settings.jpg

D.S
Samsung Galaxy S24 Ultra SM-G928U1
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Ric221
Nebula
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Galaxy S24

I just installed WhatsApp Messenger from the play store on my s24u with no issues. Not sure why you are getting the message you are receiving. 

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Drsmith16
Asteroid
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Galaxy S24

are you able to install business WhatsApp also?

D.S
Samsung Galaxy S24 Ultra SM-G928U1
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Ric221
Nebula
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Galaxy S24
@Drsmith16. I was able to install that as well.
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Drsmith16
Asteroid
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Galaxy S24

so I wiped the cache partition and that helped, so I can install Regular WhatsApp now. but still unable to install WhatsApp Business, it says " App not compatible with your phone"

D.S
Samsung Galaxy S24 Ultra SM-G928U1
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Solution
Drsmith16
Asteroid
Options
Galaxy S24

**UPDATE**:  So apparently the Play Store for me supports an old architecture of WhatsApp business.

what worked for me was arm64-v8a, had to download the apk file from Google.

 

there's also (armeabi-v7a, x86, x86_64)

 

"so I wiped the cache partition and that helped, so I can install Regular WhatsApp now"

D.S
Samsung Galaxy S24 Ultra SM-G928U1
nooberr
Constellation
Options
Galaxy S24

how about now? 

 

because my phone s24u also got same problem cannot install whastapp

adunsom90
Constellation
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Galaxy S24

There maybe some reason for it. but as i understand the things go wrong are the new update. when i did new update in my galaxy mobile phone s24 ultra. the same happened.

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