Original topic:

Verizon Failed January Update

(Topic created: yesterday)
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MattLietha
Asteroid
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Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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537 Replies
FlyinJ
Cosmic Ray
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I have a Verizon locked S23 Ultra. I got Januaryā€™s security update Tuesday morning and tried five times to download it. Every time, it was painfully slow and ultimately failed and gave me ā€˜Error Code: 412ā€™. The last time I tried it was Tuesday evening, and I don't intend to try it again until Verizon gets this issue fixedā€¦I just don't see any point in it. Iā€™ve been with Verizon for over 20 years, and this is literally first problem I've ever had with them, so Iā€™m willing to cut them some slack, so long as they get this fixed fairly soon. This has happened to way too many people, so I don't think that they can just ignore it and hope it goes away.
Jb223778
Cosmic Ray
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I had to use smart switch on my PC to download the update
userjWE15B8LzJ
Asteroid
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I am about to go do that too. Wish me luck
Jb223778
Cosmic Ray
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You will have to download smart switch.

Look up Smart Switch in your search browser > download> Plug in device> then press update and then wait
userofk0Zkjeo3
Constellation
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Any fix?

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OceanLuvr
Cosmic Ray
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I have S24 Ultra with Verizon. I just successfully updated. Took literally a minute.
latinnaruto
Asteroid
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Seems it has, I was able to get it updated a while ago.
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Donjon35
Cosmic Ray
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S24/version. Same 10 mins agošŸ™. After 5 aggravating days šŸ„³. Was pushing for Android 7 as well too šŸ¤·ā€:male_sign:
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Eiffiel
Asteroid
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Can someone help me or 
suggest that they have 
the knowledge or idea that 
why I can't update the 
security system on my 
s24 ultra phone, 
it tells me that error code #500
Progfan
Asteroid
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Smart switch with USB and computer worked for me
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