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Original topic:

notification for syncing emails... won't go away

(Topic created: 05-04-2024 11:10 AM)
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userMOAKxrr37h
Cosmic Ray
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Galaxy S24

Starting either late last night or this morning there is an e-mail icon in the left corner and notification of "syncing emails...."  and notification says "1 active in background>.  When I click on that it says check background activity and notes email is running.  I think this was caused by some update in the past few days but not sure how to go back to prior.  Not sure if this is using battery to keep trying to sync.

I've cleared the cache, closed the program, etc but nothing seems to fix this.

Any pros know if there is a fix in the works?  Thanks.

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183 Replies
userRGKnrUf3eY
Constellation
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Galaxy S24
I force stopped the app to make it go away. Was draining my battery
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Kara7
Constellation
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Galaxy S24

Same here. Driving me mad. Caning my battery. Come on Samsung and fix it!

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user82sAUu9qeW
Constellation
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Galaxy S24

Same for most update this, and I can see the app now stuck in the back ground

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user82sAUu9qeW
Constellation
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Galaxy S24

I have a temporary solution 

 

Go to mobile settings then search "Device Admin App"

 

Turn off samsung Email app 

 

After that you can now stop apps in active app from background 

Members_sjocOP0
Constellation
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Galaxy S24

I've been experiencing the same issues as you, after I manually updated the Samsung E-mail app via the Samsung Store.

If you go into settings for the Samsung E-mail app, scroll to the bottom and disallow the program from changing system settings. After doing this, then force-stop the e-mail app itself.

These steps, at least for me, have put a stop to the app running constantly in the background. Now, Samsung needs to patch this bug.

Hope this helps.

- Todd

userxIWsa8baqg
Constellation
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Galaxy S24
Same issue here...its super annoying and it's draining my battery.
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vins19
Constellation
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Galaxy S24
Same issue here. I keep clearing it and stopping it from running in the background but it's constantly popping up
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zyphaz
Constellation
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Galaxy S24
Same issue here, native Samsung Mail app in Work Profile container. ZFlip5, MDM managed, app is in Work Profile so it cannot be uninstalled and reinstalled.
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user5LA00AU6SC
Constellation
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Galaxy S24
Same here. Sync icon wont go away.
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Anonymous
Not applicable
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Galaxy S24

Im getting the same issue. Constantly running in the background. Recently started this right after I updated it. 

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