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s24ultra 1TB - lenses shaking

(Topic created: 03-15-2024 09:32 AM)
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prcek
Constellation
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Galaxy S24

please can anybody tell me why are the lenses shaking inside? it is brand new, never fallen, never anything, just unpacked it. is it normal? or should I return it back?

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@prcek The lens do have a mechanical portion which moves when the camera is not turned on. If you open the camera you will notice that they don't make the sound while the camera is active. This is normal. 

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@prcek The lens do have a mechanical portion which moves when the camera is not turned on. If you open the camera you will notice that they don't make the sound while the camera is active. This is normal. 

Robin621k
Honored Contributor
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Galaxy S24
It is the stabilization mechanism that you hear rattling, totally normal.