Battery optimization option

[usermi80lJMp17]

i got notification on this i said no what does this means something about background Optimize Battery Life will stop working

i don't know what it means anybody tell me what heck that is i should had did a screen shot i think this is that at &t cloud thing am not sure

[realaud]

Well, if you can't rember the exact message you got, and whether it was fom AT&T or your phone system, how is anyone supposed help you? For all we know, it could have been a message from malware.

[usermi80lJMp17]

i went into at and t chat i believe they told me its under device care i see last auto memory cleaning was 6 now 7 hours ago something about device care automatically performs optimzations to keep your phone running smoothy this included closing background apps and cleaning memory 

i assuming this is where came from was told it will pop up again 2 or 3 weeks if i said not now it won't do nothing background apps 

[realaud]

Device care optimization has nothing to do with backups.  So, I don't know why you get a message saying your backup will be lost. It may have said, "your phone needs to restart, save your work or you will lose it".  The only device care message I get for optimization is when the phone thinks it needs to fix something it throws out a warning that the phone needs to restart to optimize.  You should set auto optimization to restart your phone at least once a week at a time when you are not likely to be using it, and not during sleep if you track your sleep. You phone will restart automatically at that time (give or take a half hour).  You can also set it to restart when needed, but that will interrupt you more often.  If you set it to restart on a schedule, you are less like to get that warning message unless the phone detects and urgent need for optimization.  Your phone needs to be restarted periodically (whether you do it automatically or manually) in order to clear out the memory and other remnants to keep things running smoothly.  Oh, and next time you see a message of any kind appear on your screen, try to read the whole thing first before panicking and tapping any options.

[usermi80lJMp17]

well all it wanted to was optimize battery and since i said not now it hasn't pop up since other night

even if i wanted to go to it i don't know how to put it on optimize i suspect it will pop up again in a few days

i guess new phone and that why it asked me that i really don't want to optimize 

[usermi80lJMp17]

i just want to bump this and said last night i went back at and t chat and they told me nothing to at and t but it device care and because it was pre order new device it should show little battery icon not now or optimize

said it will come up in a few days i have discovered when i went into device care battery that device care is unrestricted i see option optimized and restricted<-however i can't change it to any of the options

boy howdy i don't know what to do i hope it will come up i don't know if i need to clear data in storage device care or what 

if i would had said optimized past sun night it would had come up device care in apps when i click on battery meh

it actually saying that both optimized and restricted is grey out only unrestricted is bubble in because i said not now past sun night

maybe i should had left that window open battery icon after i said not now i could had selected to optmize instead swiping and closing it

[SamsungMod]

Hello usermi80lJMp17, Welcome to the Community. We understand getting a new phone can be tricky.

Take a look at this link for more information on Battery Optimization and using Device Care: https://www.samsung.com/us/support/galaxy-battery/optimization/

Let us know if this helps.

[usermi80lJMp17]

nope you don't understand i mess it  up this past sun night when i got notify on device to optimize device care battery because i said not now and didn't optimize and said not now

both optimized and restricted option have been grey out i can't click on any of them

my question is since i said not now will i get notify again in a few day about same message click on it show battery icon and  then instead of not now optimize<-which should had done in 1st place then it will switch to it or am i foul

[SamsungMod]

Try resetting the app settings. To do this go to Settings>General Management>Reset>Reset app settings. It should only reset the settings for apps and not your data.

[realaud]

That screen you are showing is for a specific app.  Each app requires battery usage permissions.  Some cannot be restricted or your phone will not work properly.  Backup is on one of them. You can turn off background battery use for unnecessary apps, but backup is necessary - especially if you are on auto backup.  I don't know which app you were using or installed when it asked you to change your optimization settings to unrestricted, but you can go back and change it.   Device care itself needs to be unrestricted, or it cannot perform its activities.  The optimization closes some apps running in the background or puts unused/rarely used apps to sleep.  Keeping certain apps unrestricted allows them to work properly, as they should not be closed or put to sleep. I hope this helps you understand better.  

If you go to the Device care settings, and select auto optimization, you can choose to have your phone restarted when necessary or on a schedule.  In order for your phone to work properly and clear out the memory, the phone needs to be restarted at least once a week.  You can do this manually or set the schedule.  What probably happened, is Device care told you the phone needed to be restarted to be optimized and asked if you wanted to do it at that time.  You said not now, so it went away an it will come back up in about a week, or sooner if the phone really needs to be optimized.  You did nothing wrong by dismissing it.  You just delayed it and it didn't harm anything.

Next time a message pops up on your screen, don't panic, take the time to read what it says, and act accordingly.