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Galaxy S25 Series Touch Screen Failing to Recognize Scrolling Gestures

(Topic created: Tuesday)
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blackcemre
Asteroid
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Galaxy S25

Sometimes, the touchscreen on the my Galaxy S25 Ultra fails to register scrolling gestures properly. Anyone effect this problem on Galaxy S25 series? What can i do?

Issue:

  • Some scroll inputs are completely ignored.

  • The screen sometimes detects a swipe as a tap, causing accidental clicks or abruptly stopping the scroll.

  • This problem isn't noticeable with just one or two swipes but becomes evident with continuous scrolling, as shown in the video.

Solutions I've Tried:

  • Touch sensitivity is disabled; enabling it didn’t help.

  • No case is attached.

  • Ram Plus tried.

  • No screen protector is applied.

  • Installed the March update.

  • Performed a fresh reinstall using Odin.

  • Updated TSP and WACOM firmware via *#2663# command.

The issue still persists.

Just like in the video:

https://www.reddit.com/r/samsunggalaxy/comments/1axiunk/scrolling_on_the_s24_ultra_is_absolutely/?ut...

I found another topics about similar issues

https://www.reddit.com/r/samsunggalaxy/comments/1imin40/s25_touch_issues/

https://www.reddit.com/r/GalaxyS25/comments/1ivd0te/galaxy_s25_touch_problems/

https://www.reddit.com/r/GalaxyS25Ultra/comments/1imjeu2/s25_touch_issues/

https://www.reddit.com/r/tasker/comments/1j2r23p/autoinput_issue_with_samsung_s25_lower_part_of/

https://eu.community.samsung.com/t5/galaxy-s25-series/s25-ultra-screen/td-p/11707321

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3 Replies
meself
Honored Contributor
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Galaxy S25
Submit feedback
ArneLi
Constellation
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Galaxy S25

Same problem. Swiping / scrolling or using the keyboard with finger works randomly and erratically. Doing the same with S-pen works flawlessly. Very annoying and making the phone a pain to use

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Solution
SamsungMod
Community Manager
Community Manager
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Galaxy S25

Hello, Welcome to the Community. We understand how frustrating it is for the touchscreen to not recognize scrolling gestures. 

You can try these steps to improve the function of the touchscreen: https://www.samsung.com/us/support/troubleshoot/TSG10001974/

We also recommend these steps: https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

If the touchscreen continues to not recognize scrolling gestures, please submit feedback as @meself suggested: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

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