Original topic:

Good Lock Home Up App missing

(Topic created: yesterday)
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Style64
Constellation
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Galaxy S25
I just spoke with support to get access to the good lock home up app. They had sent me a link to download it but when I reached that link and got to the Galaxy store it was not available to be downloaded. It used to be included in the good lock app itself. But after upgrading to the Galaxy s25 and downloading the good lock app again home up is missing. I would like your department to somehow get this app on the Galaxy store so I can download it to work with my phone again. The Good Lock app worked great with my s22 ultra but I cannot get it at all for my s25 ultra because now it's separate from Good Lock.
I was searching earlier on my laptop and did find the good lock app to be downloaded through the Galaxy store but in order for me to do that it wanted me to enable marketing and I could not find that option anywhere in the Galaxy store options to enable it for my phone. I could have chosen my s25 in the options it was giving me for phones to download it but it wouldn't ungray it because it wanted marketing enabled.

I do look forward to hearing from you guys soon so we can get this matter addressed. Please send the reply as soon as possible thank you

Kevin O'Hara 

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9 Replies
Robin621k
Honored Contributor
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Galaxy S25
It is not up in the Galaxy Store yet.
Had you tried using the search function of the Members app, there are plenty of threads on how to get it get it. What to do when you install it.

I want you to learn how to use this forum properly. So i will let you search for it. This might not be your last question.
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Robin621k
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Galaxy S25
To search, tap on the magnify glass, type in Home Up.
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Style64
Constellation
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Galaxy S25
I've tried that and still can't find anything on home up. Can you reply with better direction on how to find a link so I can get home up app please
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Robin621k
Honored Contributor
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Galaxy S25
Here is the link to APK MIRROR! when you install it, Home Up now resides in your home settings. Pinch in on your screen go to settings. Scroll all the way down to more customization.

https://www.apkmirror.com/apk/samsung-electronics-co-ltd/home-up/home-up-16-0-00-56-release/home-up-...
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Robin621k
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Galaxy S25
You should edit out your email, this peer to peer to only here.
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Style64
Constellation
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Galaxy S25
Thx Robin I just downloaded it and it seems to be working. How do I edit it my email from my post? Not sure how to do that
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Robin621k
Honored Contributor
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Galaxy S25
Tap the 3 dots next to your post press edit
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Style64
Constellation
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Galaxy S25
Thx again Robin. Still learning how to do things in this app. You've been a great help to me thank you again!
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Robin621k
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Galaxy S25
You're welcome.