Original topic:

Hello my first Post I just purchased a Galaxy S-25

(Topic created: 4 hours ago)
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jhorak101
Astronaut
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Galaxy S25

Hello all I just purchased a Galaxy S-25 and have AT&T as my carrier and is taking some time getting use to it. I do have one question. When I get a incoming or out going call after I hang up. I get a screen that pops up with my photos and a google ad on the bottom. I can post a link to a you tube video I made if that is legal to do here. 

 

 

Thank you

James M. Horak
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DeaconRayburn
Astronaut
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Galaxy S25
What color did you get?
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jhorak101
Astronaut
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Galaxy S25

I think it was silver I got a pelican case for it.

James M. Horak
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25

@jhorak101 Sounds like you have installed some 3rd party software which is causing this ad after taking a call. 

As a troubleshooting step, you could boot into safe mode and take a call. If the ad does not appear while booted in safe mode, you know it is caused by 3rd party software. 

To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/