Log Video color correction causes freezing, crashing, and overheating

[Lazarus87]

When attempting to use the built in color correction for 8k log videos, I experienced freezing, crashing, and overheating of my phone.

[SamsungMod · Accepted solution]

Hello, and thanks for reaching out. I can understand the frustration of your device freezing, crashing, and overheating when using the built-in features. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Give the steps here a go: https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Here's a guide on how to manage overheating: https://www.samsung.com/us/support/answer/ANS10002887/

If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
1. Facebook: https://www.facebook.com/samsungcareus
2. Twitter: https://www.x.com/samsungcareus
3. Live chat: https://www.samsung.com/us/support/contact-customer-services
3. Private Message: https://bit.ly/3hzZfw8
If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html