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a week ago in
Galaxy S25Solved! Go to Solution.
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Monday in
Galaxy S25Microsoft solitaire did work for a time on my S25 Ultra, but suddenly I just get a black screen. The game has loaded, I can hear it. I miss the Microsoft collection!
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Saturday in
Galaxy S25- Mark as New
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Sunday in
Galaxy S25I've been corresponding with Microsoft, they do not have a solution yet. I really don't think it's Android 15 because that's been out since October and it would have been fixed by now. I think the problem is with ONE UI 7.0 Which just came out a week ago.
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Wednesday in
Galaxy S25- Mark as New
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Wednesday in
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yesterday in
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Sunday in
Galaxy S25I've got the problem with Microsoft Solitaire and Microsoft Mahjong. I also play Microsoft Wordament and Microsoft Sudoku, and those 2 work fine. Solitaire and Mahjong just give me a black screen when I try to open them. I've been playing them for years and have gone thru many phones, and this has never happened. I think it's ONE UI 7.0. Android 15 had been out since October, UI 7.0 just came out January 22. By holding my old phone and new phone next to each other and opening Mahjong on both, I discovered that even though the screen is black on the S25 by looking at the old phone and estimating where the tiles are, I can make the moves on the S25 that shows the black screen! I can tell the moves are being completed by the sounds that are coming from the S25. So the game is running it's just that the screen is black. So it seems to be a display issue.
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Sunday in
Galaxy S25I had the same experience. Sooo frustrating to get a flash of the gameboard before it turns black! This situation has also made me realize how addicted I am to my morning ritual of games.
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Monday in
Galaxy S25Same withe the Microsoft Majong app. The game is there, but the screen blacks out. I have tried changin resolutions on thephone, and I got the log in screent oa ppear, but once loged in, the game just goes to a black screen.
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Monday in
Galaxy S25I filed a support ticket with Microsoft so hopefully they will resolve this issue soon.
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