New S25 Ultra - Notifications not working

[Squeaky369]

Howdy!

Received my new S25 Ultra yesterday, set it up via SmartSwitch. Everything transferred correctly but none of my notifications are working. 

Zero.

I have gone though forum postings that other people have posted looking for solutions and most of those has been DND or a routine turned on blocking notifications. 

Things I've checked:

• Do Not Disturb is TURNED OFF.
• No Modes or Routines are running (there aren't any setup).
• Sound is on.
• Vibrate is on.
• No icons or app badges show up on the top.
• The apps that I am testing with I have confirmed that notifications are turned on.
• All the options are selected for the notification options (Lock Screen, App icon badge, Notification pop-up).
• This happens if the phone is sleeping or awake.
• My old phone is still using Wi-Fi and notifications work fine on that one (other than messages and phone cause that's tied to the SIM). Turning off the old phone and waiting a few minutes and trying on the new phone, same thing happens.
• If I open the offending app, I can see the unread messages.

Other than wiping the phone, skipping the SmartSwitch and starting from scratch, I am not sure how to move forward.

Thanks.

[JohnSheppard]

I'm having the same issues. Upgraded from my 23U to the 25U. It seems like the past few upgrades I've done with Samsung has a lot of issues. I'm really kind of getting tired of all of these update issues I just want a phone that works. I'm not getting any of the notifications on my 25u. But when I look at my 23U that is still connected to the wi-fi, all of the notifications are on that phone. Absolute garbage.

[Squeaky369]

I decided to take it a step further and called support, they transferred me up the line a few times and the last person was like: "You filled out the feedback on the app? That's really all we can do this time."

Useless.

[JohnSheppard]

Absolutely useless.
Samsung seems to care less and less lately. It's really irritating

[kingy]

I'm getting most of my notifications once i unlock the phone. This is infuriating. Come on samsung. These are basics.

[D_A_N]

Yeah, some of them (random) do fire when the phone is locked and the screen is off, but most of them only arrive when I turn on and unlock the phone.

[Bigbakes68]

I am having the same issues just went from a s22 to the s25 ultra I'm not getting discord, or Gmail notifications. They still work on my 22... going to give it a few days if not I'm returning the 25 and going back to the 22 what a joke 

[PeterGetSerious]

I was having the same issue. Managed to fix it by deleting all Gmail app data, then reconfiguring the app from scratch.

I also disabled/re-enabled Gmail beforehand, but I don't think that did anything.

Once I did the Clear Data then reconfigured, I received a bunch of old notifications in one go, then started receiving new ones as new emails came in. Notification dots for the Gmail app started working too, which was nice.

[Maor_Aver]

Why should I delete data? Samsung need to fix it. 

[D_A_N]

You shoulldn't. Moreover, I'm pretty sure that kind of "fix" is a temporary solution.

The problem is some kind of battery optimization of all apps. Gmail is just one of a ton of apps that are affected.

[AkSiX]

Hello 

Same problem for me on s25, no popup notifications on screen when screen is off.