Original topic:

New S25 Ultra - Notifications not working

(Topic created: 01-31-2025 08:27 AM)
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Squeaky369
Cosmic Ray
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Galaxy S25

Howdy!

Received my new S25 Ultra yesterday, set it up via SmartSwitch. Everything transferred correctly but none of my notifications are working. 
 
Zero.
 
I have gone though forum postings that other people have posted looking for solutions and most of those has been DND or a routine turned on blocking notifications. 
 
Things I've checked:
 
  • Do Not Disturb is TURNED OFF.
  • No Modes or Routines are running (there aren't any setup).
  • Sound is on.
  • Vibrate is on.
  • No icons or app badges show up on the top.
  • The apps that I am testing with I have confirmed that notifications are turned on.
  • All the options are selected for the notification options (Lock Screen, App icon badge, Notification pop-up).
  • This happens if the phone is sleeping or awake.
  • My old phone is still using Wi-Fi and notifications work fine on that one (other than messages and phone cause that's tied to the SIM). Turning off the old phone and waiting a few minutes and trying on the new phone, same thing happens.
  • If I open the offending app, I can see the unread messages.
Other than wiping the phone, skipping the SmartSwitch and starting from scratch, I am not sure how to move forward.
 
Thanks.
223 Replies
userLq7VeNVX42
Asteroid
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Galaxy S25

Just to pile on, I also have this issue with some apps.  I managed to get Substack and Instagram working, but Reddit is still a no-go as is the NYT.  Very frustrating. 

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user02nKbN7dTG
Constellation
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Galaxy S25

I saw this on a new Oneplus 13 too. Notifications were delayed and some never fired. Randomly and not for all apps. Maybe its a Andrpid 15 BUG ?

 

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Members_OMrQD5R
Constellation
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Galaxy S25

Im also not getting notifications for a lot of apps on my s25 Ultra. I went into a Samsung store and wasted over 2 hours just for the employees to tell me they dont know what they issue is and that their adivce is to return the phone and get a new one. Since i bought the phone online instead of in the store, the employees told me they couldnt even help me with the return. i had to contact samsung support to get the return set up and buy the new phone. when i contacted samsung support to get this whole return/new purchase set up, i asked "if the new phone also has issues with notifications, can i get a refund and get back the phone i traded-in to get the s25 ultra" and they said no. so now im stuck with a brand new phone that has issues with something as basic as notifications and even if i return the phone, i do not get my old phone back and lose money cause my old phone is gone. samsung really **bleep**ed up with this one.

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Sparky79
Astronaut
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Galaxy S25

Similar issue for me,. no matter what I do, I do not get the whats app notification when someone is calling me on whats app, when the screen is dark/locked. I have to unlock the screen then I can see who is calling and answer it, soooooo frustrating!

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