Post OneUI 8.5 Upgrade / Video Call Issue.

[userIzHov1g89d]

After the OneUI 8.5 upgrade, video chat with another android phone (even another Samsung phone with oneUI 8.5) fails. It keeps saying "video declined". If the other phone tries the same, they get a "video declined" error as well. This seems to work fine before the upgrade as I would make routine video call.

Just a side note, video calls through google Meet do still work however.

[userDeBHQsfnNX]

Check out this video, "samsung video call not working" https://share.google/OS2e1ymrstLOzjF9P

[ialoneamking]

I have the same issue...

[userR9lztJtsrR]

Same here. S25U as well.

[MMANole]

I talked to my carrier yesterday and they said Samsung was aware of it as well as carriers are and the problem is being investigated. I have a S25 Ultra also.

[Captderanged]

Updated phone to 8.5 and now every time I try to make a video call it immediately says video declined. I work on a boat for 3 weeks and this is how I see and talk to my family. Can't find any fix for it online. 

[Robin621k]

Are you on AT&T?

[Captderanged]

Yeah

[Robin621k]

I suggest putting in an error report in the support section of the members app. Apparently this bug is limited to AT&T ViLTE only.
Until there is a patch for this, you will need to use Google Meet as a substitute.

[Captderanged]

Appreciate it

[Robin621k]

You're welcome.