Post OneUI 8.5 Upgrade / Video Call Issue.

[userIzHov1g89d]

After the OneUI 8.5 upgrade, video chat with another android phone (even another Samsung phone with oneUI 8.5) fails. It keeps saying "video declined". If the other phone tries the same, they get a "video declined" error as well. This seems to work fine before the upgrade as I would make routine video call.

Just a side note, video calls through google Meet do still work however.

[PrettiP]

Are yu using Google Meet for Video Calling ?

[userIzHov1g89d]

From the contact, when I click on the video/camera button to initiate the call. When I do, I get 2 options

1.) Google Meet
2.) Video call.

In the past, I would select video call to make the call. Now, even though the call connects, it doesn't include the video. If I select the camera within the call, i get the "video declined " error instantly.

[Robin621k]

That would be a carrier issue then. Contact your carrier.

[userIzHov1g89d]

My phone was bought through AT&T... I find it hard to believe AT&T is blocking the video feature of Samsung phones just because they made a small upgeade.

[Robin621k]

I didn't say AT&T is blocking it. It is a carrier feature to locked devices. ViLTE is supplied by your carrier. They are the ones who put the carrier based tweaks to your software.
This happens all the time with software updates, stuff gets broken. Put in an error report and contact your carrier.

[userIzHov1g89d]

I got you. That makes sense. Thanks for for the advice.

[Robin621k]

You're welcome!