My S25 Ultra arrived on Saturday. I used the Smart Switch app to transfer the data from my old phone, an S20 via Wifi. This was largely successful with most things being set up on the new phone as they were on the old phone. I was able to transfer my Google Maps Timeline history by using Maps to restore the S20 Timeline backup. This took a few goes but worked eventually after 24hrs or so.
My issue is that the S25 Ultra has not recorded a single visit in my Maps Timeline. I have tried restarting (the phone), disabling & enabling (the app, timeline, location, location sharing etc), clearing the data, cache, uninstalling & reinstalling (the app), removing my Google account and logging it back in again. I have logged out my S20 from my Google account, which was still recording timeline visits up until that point.
I recall there used to be a Google settings page where you could enable and disable which devices are able to record timeline visits on your Google account. That seems to have gone now. The S25 and the S20 are both listed as being on the account, but with no tick boxes to enable or disable them. The S25 is apparently backing up data and I can manually edit to add timeline visits. It simply doesn't record timeline events automatically, even if it is navigating and/ or sharing its location with another person.
Does anyone know how to get the S25 Ultra to record timeline visits automatically like my S20 does?
So basically i could back up my s25Ultra to a usb drive(?) (ive been using it for a whole week now after i did smart switch from my old phone and dont wanna lose everything i set up)
and then do factory reset,
and then use smart switch to restore everything EXCEPT google map app related stuff (assuming we can deselect the google maps app in the smart switch backup restore???)
I backed mine up using the Google backup and the Samsung back up before I factory reset it (just incase). I set the phone up as a new phone without using smart switch or restoring anything from a backup. I did join my wifi and log into my Google account as part of the setup process, then I went to the Google Maps app to enable and check that timeline was working. I could see that it was so I proceeded.
I used Samsung data restore to restore contacts/ messages and other settings from its back up. I then used smart switch to selectively restore some of my apps from my S20. After checking everything was ok, the last thing I did was import my timeline from my S20 using the function within Google Maps.
I backed mine up using the Google backup and the Samsung back up before I factory reset it (just incase). I set the phone up as a new phone without using smart switch or restoring anything from a backup. I did join my wifi and log into my Google account as part of the setup process, then I went to the Google Maps app to enable and check that timeline was working. I could see that it was so I proceeded.
I used Samsung data restore to restore contacts/ messages and other settings from its back up. I then used smart switch to selectively restore some of my apps from my S20. After checking everything was ok, the last thing I did was import my timeline from my S20 using the function within Google Maps.
It has been working for approx 24hrs now since I restored the timeline backup.
I should add that I did not back up my camera photos, videos or music that I have stored on the phone using any of the backup tools. I copied those things onto my PC separately. I doubt that those items would affect timeline anyway.
Exactly the same issue. Also, in Location sharing, there is an error message, saying that Location sharing is off for this device, with text button of "Fix", that basically does nothing. (Quick flash of loading animation and then back to previous state)
