Original topic:

S25 Ultra Screen lack of screen response

(Topic created: Friday)
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Faith7777
Comet
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Galaxy S25
I received my S25 Ultra last night, and I've noticed the screen sensitivity seems a bit inconsistent, even whith the screen sensitivity on, and I'm using a WSKEN glass screen protector. It's a beautiful screen protector; I've always used Whitestone Dome, but they don't offer one for the S25 Ultra. I hope this one holds up to accidental drops. The responsiveness seems less reliable on the sides, particularly the right side, requiring multiple taps at times. Has anyone else encountered this issue?
stephscloud
Constellation
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Galaxy S25
I'm not using one yet, but I'm not quite sold on it being a dud just yet either. I'm hoping it's just a simple glitch that can be fixed through an update. That's why I was reaching out to this community. In hopes other people might be having the same issue. If not, I'll definitely reach out and ask for a replacement.
Robin621k
Honored Contributor
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Galaxy S25
Try performing a wipe cache partition!
Too much to type, you find instructions in this forum by using the search at the top right corner
stephscloud
Constellation
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Galaxy S25
Thank you, I'll give it a shot.
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stephscloud
Constellation
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Galaxy S25
Hoping these issues are fixed through an update. I'm usually the person pushing out the releases and getting bug alerts. 😁
BayouBoy3
Nebula
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Galaxy S25
Im sorry but my s25U has been blazing fast. Can't say I'm having any issues at all.
stephscloud
Constellation
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Galaxy S25
That's great news! I'm still really optimistic about this phone! Just putting feelers out. Definitely love hearing that you're not having any issues!
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KnightRiderRalph
Samsung Care Ambassador
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Galaxy S25

Do you have the touch sensitivity setting on?

stephscloud
Constellation
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Galaxy S25
Checking now.
stephscloud
Constellation
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Galaxy S25
I do not. I'm not using a screen protector. Should that need to be on if I'm not? Absolutely love that this is an option though. 👏👏
KnightRiderRalph
Samsung Care Ambassador
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Galaxy S25
Yeah it's always been a setting. See if that works.
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