So let me start by saying I love my S25 Ultra, I upgraded from my S23 ultra, which I also loved. I was a little weary on whether there was that much of a difference but once I got it, it is a huge difference and I love every aspect of it.
Including the display, Wow the QHD+ display is beautiful, crisp clear, however I'm finding that it's making me feel a little off, a anxiety feeling somewhat like a motion sickness feeling, it's hard to describe. It's not even just when I'm scrolling but when I'm reading etc.
So I've been playing around with the display and I have it on the FHD+ now it seems to improve it. Just wondering what everyone's thoughts are on this, maybe tweaking my setting so that I can still get the vibrancy of the display but not the feeling. Any suggestions would be greatly appreciated. Have a great day everyone!
Hello, Faith. We can definitely see how this would be concerning! We hope you are okay, and sincerely apologize for any inconvenience that this is caused you! We do have a specialized team that would be happy to help you with this situation. We would encourage you to reach out to this team directly to get this matter resolved.
Please be aware, this team will be asking for specific information, such as your name, street address, email, place of purchase, bill of sale (to validate warranty status), and will request any documentation related to this incident. The additional documentation could include photos of an injury/damage, receipts or estimates of repairs, and/or medical documentation, etc.
The quickest way to reach this specialized team is by calling 1-800-726-7864.
Alternatively, you can reach out to our Facebook or X Support teams to set up a call back.
If you donāt wish to call, I would recommend speaking with our Live Chat team.
Thank you for your thoughts, do you use the QHD + always. It really makes the screen look amazing. That's why I'm disappointed. I may continue to try it off and on. š
Great thank you, isn't there supposed to be another special effect that you get with the QHD+ that you don't get with any of the others I think I start on a YouTube video but I can't remember what it was. It had to do with it being more crisp and clear visuals. I'm not very electronic smart I guess you would call it, so I don't even know the difference between the two.
True but it's overall experience that's the decision use more battery or get a added visual vs overall good option plus or minus situation fhd good option for daily use
Hello, Faith. We can definitely see how this would be concerning! We hope you are okay, and sincerely apologize for any inconvenience that this is caused you! We do have a specialized team that would be happy to help you with this situation. We would encourage you to reach out to this team directly to get this matter resolved.
Please be aware, this team will be asking for specific information, such as your name, street address, email, place of purchase, bill of sale (to validate warranty status), and will request any documentation related to this incident. The additional documentation could include photos of an injury/damage, receipts or estimates of repairs, and/or medical documentation, etc.
The quickest way to reach this specialized team is by calling 1-800-726-7864.
Alternatively, you can reach out to our Facebook or X Support teams to set up a call back.
If you donāt wish to call, I would recommend speaking with our Live Chat team.
Awesome thank you! I will reach out to them and maybe they'll be able to get me to the best setting so that I get the best experience without feeling the sickness. The QHD display is absolutely beautiful and I'd love to be able to have a display experience the closest to that as I can without feeling the sickness .Have a great rest of your day!
