Original topic:

Smart Switch will not move my text messages

(Topic created: 2 hours ago)
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useraJflxsKj4p
Asteroid
Options
Galaxy S25
I've tried using Smart Switch several times to move my text messages from my S24 Ultra (on the One UI 7 beta) to my S25 Ultra, and every time Messages is always greyed out. See the attached screenshot. I've tried clearing cache and data on both phones for Smart Switch, and still happens with either wireless or with a USBC cable. Rebooting also didn't help. Has anyone else encountered this and gotten around it? Thank you. 

image


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4 Replies
Dunamai77
Halo
Options
Galaxy S25
What phone are you trying to move to?
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useraJflxsKj4p
Asteroid
Options
Galaxy S25
S25 Ultra
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Robin621k
Honored Contributor
Options
Galaxy S25
All of my text messages moved over?
Did you click all?

Try again using Smart Switch, use custom and select just text messages and make sure you click on all!
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useraJflxsKj4p
Asteroid
Options
Galaxy S25
It's greyed out and won't let me select it, see the attached screenshot. Thanks.
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