Wear App (Can't Complete The Set Up)

[Gumnuts]

The current version of the wear app is installed on my S25plus. The issue is that I can't complete the set up between phone and watch as the app  drops the connection to my Galaxy 7 watch at about 74%. I have connected the watch to a S23ultra using the same version wear app with no issues. I have reset the watch, phone, uninstalled and reinstalled the app. Turned Bluetooth on an off multiple times all to no avail. Even Samsung support can't resolve this issue. Does anyone know what the issue is and how to fix?

[Tom6068]

Try this; go to Settings/General Management/Reset. Open that and then click on "Reset Wi-Fi and Bluetooth settings" then hit the reset settings button. Now this will clear our your Wi-Fi connection and will need to login to that Wi-Fi account andd this will also clear out all Bluetooth devices and all apps previously connected to the phone. Now try and re-pair the Galaxy watch.

[Gumnuts]

Hi Tom6068. Thank you for your reply. Tried your solution with no luck. The App still gets to about 74% and then drops the connection to the the watch.

[Tom6068]

Turn off Auto-Block if that is on. Settings/Security and privacy, go down to Auto Blocker and toggle that off.

[Gumnuts]

Hi again Tom6068. It was on and the same result Getting ready to connect.... gets to 74% and then dumps the process. No device found which is really odd seeing that I can confirm the pairing codes. More info. S25. Scanning for Devices finds the watch and is showing as available to connect, selected connect and the processes of connecting starts. Got to 76% second time round. Watch says "Connection failed. Try again.

[Tom6068]

Is that app still on another device? If so, remove it from the other device.

[Gumnuts]

No, only one android here.

[Gumnuts]

Just did another attempt to connect and got to 80% 

[Tom6068]

This only thing I can think of trying, is to pair the two in safe mode. I really would hate to suggest resetting the phone. Anyway...

Hold the power and the volume down buttons at the same time. Then when getting to the power off/restart etc screen, touch and hold the power off button and the safe mode will show. Press that and try pairing the watch there. If it does pair, exit safe mode by restarting the phone and going back to regular settings. If it fails again, then an app or some other 3rd party function is preventing it from pairing.

If it does not pair, resetting the device may be the only next attempt.

[Gumnuts]

In Safe Mode the Wear App is disabled and you can't make a Bluetooth Connection to the watch. Looks like I will have to try a Factory Reset.