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Why am I being asked for my credit card at checkout

(Topic created: 6 hours ago)
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Bolabo
Constellation
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Galaxy S25
I utilized Samsung Financing for a Samsung S25 Ultra pre-order, yet was unexpectedly prompted for credit card information despite selecting the financing option.
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SamsungRei
Community Manager
Community Manager
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Galaxy S25

Hello Bolabo, Welcome to the Community. I understand the concern with being prompted for a credit card.

Samsung no longer offers financing through TD Bank. TD bank sent notices to customers in December notifying everyone of the end of the service.

Samsung now offers Affirm as an option to finance purchases. If you need any assistance with ordering or have any questions please visit: https://order-help.us.samsung.com/  

 



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1 Reply
Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy S25

Hello Bolabo, Welcome to the Community. I understand the concern with being prompted for a credit card.

Samsung no longer offers financing through TD Bank. TD bank sent notices to customers in December notifying everyone of the end of the service.

Samsung now offers Affirm as an option to finance purchases. If you need any assistance with ordering or have any questions please visit: https://order-help.us.samsung.com/  

 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.