Original topic:

Wifi is turning off from my s25 samsung

(Topic created: Friday)
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trudy0213
Constellation
Options
Galaxy S25
I do have a wifi connection but my phone Will not connect I turn it on and it goes back off. I haven't had this issue before this 
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5 Replies
Options
Galaxy S25
Have you tried restarting your modem/router? That could be the issue
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trudy0213
Constellation
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Galaxy S25
Yes, I have restarted and rebooted everything. I definitely have a strong wifi signal but my phone keeps kicking it off. Haven't had this happen before it's driving me nuts...thank you
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25

I would suggest running the diagnostic tools in the support tab on the bottom of the members app to see if something pops up with the Wifi 



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LCMorgan00
Asteroid
Options
Galaxy S25
Reset your network settings that might work
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SamsungMod
Community Manager
Community Manager
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Galaxy S25

Hey Turdy, thanks for sharing this concern with us. Everyone already has some good troubleshooting tips to try. Like Morgan said, resetting your Network Settings might be the next best option. To do this, Go to "Settings" > "General management" > "Reset" > "Reset network settings" and Confirm the reset.

If you are still having issues, I suggest clearing the cache partition. To clear the cache partition on a Samsung Galaxy S25, power off the device, enter recovery mode by pressing and holding the volume up and power buttons, then navigate to "Wipe cache partition" using the volume keys and select it with the power button.

Is this thing that has happened recently or an ongoing issue since you've had the phone? Have you checked with your carrier about this concern as well?

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